Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
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I have to say I am extremely happy with the service I had done at Tuffy in Westerville. I dealt with Carl from the initial drop off to the pickup. He did an amazing job with keeping in contact with me and involved with every step of the work. He even diagnosed a seperate issue that had been on my mind with my truck but I hadn't mentioned on the initial drop off. He was able to take care of both my pretty large issues in under 24 hours. Meanwhile I have another truck at a chevy dealership for the past 3 weeks and I have to call them just to find they still have no results. I took my truck to this Tuffy on a last minute whim and I can definitely say they earned another future customer in me!

— Michael R., Westerville, OH


Wonderful work!

— Lavaughn M., Westerville , OH


Carl, Ron and Brad and true professionals! I have been taking my cars to them for the past 10 years and trust them to provide the best care and maintenance possible. Thanks for all you guys do!!!

— Matt I., Galena, OH


I've been taking my vehicles to this Tuffy service center for years now and this will continue for years to come. Ron, the manager, is one of the most personable and knowledgeable people I've met. I look forward to talking with him any time I come in. He and his crew have done some pretty extensive performance work on my car and it is always done RIGHT, QUICKLY, and for a REASONABLE price. I wouldn't trust any other shop with my auto work and if you need some done I strongly suggest you give Ron and his team a shot - I guarantee you'll feel the same as I do.

— Nick C., Columbus, OH


Ron and crew have worked on multiple cars for my family. Always a straight answer and they've never tried to up-sell any services. So glad we have them in our neighborhood!

— Pam L., Westerville, OH


Ron and the whole crew at Tuffy Westerville are excellent! They take such great care of us! Thank you for all you do!

— Katie L., Westerville, OH


Ron and the boys have been taking care of my business and personal fleet for years. They are always truthful and very experienced.

— Paul W., Westerville, OH


I love the service I receive at this Tuffy. I feel special when Ron and Karl greet me by name and I trust their guidance on what to do with my car.

— Judy S., Westerville, OH


wonderful service will be using much more in future

— Nelson M., Westerville, OH


Everything went very well Job was quick and on time I am very happy with the service

— nelson m., westerville, OH


I was very pleased that their service results corrected issue. I am usually a DIY person but I was going to replace the wrong bearing that I thought was the issue. Tuffy got it right.

— Charles S., Westerville, OH


I've been dealing with the Westerville Tuffy center for a few years. I take my 73 Ranchero Squire pickup there because I trust they will do excellent work on it. . Ron , Carl & the staff are very friendly and courteous. A great place for any mechanical or service work.

— Karl S., Galena, OH


My car was towed to your facility in the early evening of Labor Day. I called the following morning and by noon you had it fixed to my great satisfaction! I would recommend you to anyone!

— Steve D., Upper Sandusky, OH


did what they said and made other suggestions but did not pressure

— Paul G., Westerville, OH


I don't think you can find a more competent and professional team than Tuffy has at this location! Honest and willing to offer all options to you for service issues. No pressure or scare tactics.

— Brian B., Westerville, OH


I've had the misfortune of having quite a few reasons to bring my truck in this year for repairs, and this shop is always clean and the staff is always professional, knowledgeable and the manager Ron is personable and he takes the edge off the fact that I bought a piece of crap truck!

— Donald P., Westerville, OH


Great as always. Thanks Ron

— Aaron P., Westerville, OH


Great service and honest advice. Perfect place to take my vehicles!

— Adam B., Westerville, OH


Service is great. Ron is professional and greets us with a smile. Estimates are fair and work is done quickly.

— Janet B., Galena, OH


Ron and the team take care of both cars. Great place and great service

— Darrin E., Westerville, OH


Ron, Carl and the team are great. Very professional, great customer service, great work, fair pricing and they deliver on time. As long as I am on Ohio they are my "go to" for car repair and service. Would highly recommend them.

— Don H., Westerville, OH


I have been going to this Tuffy for 10 + years. I have always had great service, honest estimates, pricing is comparable to other shops. Ron is a great guy! Always courteous, friendly, and always has a smile on his face. I would and have recommended this business to many people.

— Pam F., Columbus , OH


I won't take my vehicles any place else but your facility

— Mark R., Westerville, OH


It's always a pleasure to visit this facility. Ron and Carl are professional, courteous and friendly. They present a positive image for the company.

— Rene E., Galena, OH


front desk employee always professional and friendly

— Dave C., Westerville, OH


Ron and Staff are always excellent and friendly. They take good care of my car and let me know if something needs fixed and give me the choice of when to fix it without pressure.

— Vonna H., Marengo, OH


We appreciated being able to drop the car off on Friday evening in advance of our 8:00am Saturday appointment. Our light bulb change was completed by 8:30am.

— Tracie S., Westerville, OH


Excellent service as usual!

— Doug M., Westerville, OH


Always have a great experience when we bring in our vehicles to be serviced. Ron & Carl are excellent!

— Aimee G., Galena, OH


Always very satisfied with the service.

— Tara C., Centerburg, OH


Excellent all-around with great service, will continue to go there!

— Joseph H., Westerville, OH


We have enjoyed being customers for many years.

— Brian B., Westerville, OH


Carl and the lead technician were exceptional in helping with scheduling and prompt sevice. I must say I found the overall experience top notch and was amazed how courtious and friendly they were. You are not just a ticket number at that location.

— Mary W., Westerville, OH


Been a client for a long time. That's all I need to say!

— Adam B., Westerville, OH


Ron and folks do a great job.

— Mark R., Westerville, OH


Ron and Carl are the best managers around. They always address you by name and give you the correct info and advice. I highly recommend this facility for any service.

— James B., Westerville, OH


Have been coming here for a while. Great service!

— Janice T., Westerville, OH


We are constantly recommending Tuffy to our friends and family! They are the best shop around!!!!

— Tina C., Sunbury, OH


The guys at Tuffy's in Westerville are great. I trust them when they tell me my vehicle needs a repair.

— Tony G., Westerville, OH


We love this Tuffy. We have been going there since they opened.

— Doug C., Sunbury, OH


Ron was excellent and very professional. I would highly recommend to friends and family.

— Valerie J., Sunbury, OH


Ron and Carl are SO great to work with. I really trust them...what they say is wrong with our vehicles, and also the work that they do.

— Judy S., Westerville, OH


Always professional and informative. I highly recommend this businesses.

— Russell C., Westerville, OH

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