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Done Right. Period.
Tuffy Westerville
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ASE Master Certified Technicians
"Now your hybrid and electric vehicle (EV) specialist"
We Service All Makes & Models
Call for Appointments
Family Owned & Operated
7128 State Route 3
Westerville, OH 43082
Westerville, OH 43082
614-818-9036
Mon-Fri
7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Click for directions
Our Customers' Reviews
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Jun 16, 2019
★★★★★
Twice in the past few months our family needed repairs on cars, and needed them quickly. Ron and Carl were able to get our cars in and fixed in our needed timeframe. I also needed new tires recently, and after pricing around, found this Tuffy to be as competitive as anyone, and were able to get the tires on the next day. Other companies would have had me wait 3-5 days. Customer loyalty is predicated on customer service and professionalism. That is this Tuffy.
Twice in the past few months our family needed repairs on cars, and needed them quickly. Ron and Carl were able to get our cars in and fixed in our needed timeframe. I also needed new tires recently, and after pricing around, found this Tuffy to be as competitive as anyone, and were able to get the tires on the next day. Other companies would have had me wait 3-5 days. Customer loyalty is predicated on customer service and professionalism. That is this Tuffy.
Mar 29, 2019
★★★★★
Thanks Ron, for the speedy service
Thanks Ron, for the speedy service
Feb 27, 2019
★★★★★
We’ve brought our cars to Carl & Ron at their Westerville location since they opened 14 or 15 years ago, for brakes, suspension work, engine diagnosis & repairs, factory recalls, and of course simple oil changes. They are like family and completely trustworthy.
We’ve brought our cars to Carl & Ron at their Westerville location since they opened 14 or 15 years ago, for brakes, suspension work, engine diagnosis & repairs, factory recalls, and of course simple oil changes. They are like family and completely trustworthy.
Feb 10, 2019
★★★★★
We trust Ron and Carl with taking care of all of our cars. They do a great job.
We trust Ron and Carl with taking care of all of our cars. They do a great job.
Jan 27, 2019
★★★★★
Always the best service, always!!
Always the best service, always!!
Dec 11, 2018
★★★★★
These guys are the best. I have had all my cars serviced here for many many years. Before that, I tried several different shops and was never satisfied for one reason or another. Tuffy Westerville has never given me a reason to look elsewhere ... not once. I am very happy staying with them.
These guys are the best. I have had all my cars serviced here for many many years. Before that, I tried several different shops and was never satisfied for one reason or another. Tuffy Westerville has never given me a reason to look elsewhere ... not once. I am very happy staying with them.
Dec 06, 2018
★★★★★
Once again, this Tuffy came through for me. My son came into for 36 hours and then had to back on the road. He had a bad muffler and Ron was able to squeeze his car in and serviced same day. As always, this Tuffy has been there for my family. A customer for life!
Once again, this Tuffy came through for me. My son came into for 36 hours and then had to back on the road. He had a bad muffler and Ron was able to squeeze his car in and serviced same day. As always, this Tuffy has been there for my family. A customer for life!
Dec 05, 2018
★★★★★
Service is excellent. Ron very professional and helpful.
Service is excellent. Ron very professional and helpful.
Sep 05, 2018
★★★★★
There wasn't a rating higher than Excellent! Thank you for always taking such good care of us and our vehicles!
There wasn't a rating higher than Excellent! Thank you for always taking such good care of us and our vehicles!
Jun 29, 2018
★★★★★
My 1996 ranger never ran better after your work. Thanks I'll Be Back
My 1996 ranger never ran better after your work. Thanks I'll Be Back
Jun 21, 2018
★★★★★
Trustworthy and Great Service Every Time!
Trustworthy and Great Service Every Time!
May 26, 2018
★★★★★
We really appreciate the service at Tuffy Westerville. The guys do a great job, and Ron is always very patient and thorough in explaining what work is needed and the costs. This is a great place to get great service!!
We really appreciate the service at Tuffy Westerville. The guys do a great job, and Ron is always very patient and thorough in explaining what work is needed and the costs. This is a great place to get great service!!
Apr 23, 2018
★★★★★
Always willing to go extra steps to keep your car safe. You can trust these guys!
Always willing to go extra steps to keep your car safe. You can trust these guys!
Apr 21, 2018
★★★★★
Good job fixing problem and explaining issues.
Good job fixing problem and explaining issues.
Mar 14, 2018
★★★★★
Carl and team never fail to impress with outstanding service and a customer first approach. I have yet to find another car service that I can trust like Carl, Ron and Brad.
Carl and team never fail to impress with outstanding service and a customer first approach. I have yet to find another car service that I can trust like Carl, Ron and Brad.
Feb 09, 2018
★★★★★
From appointment setting to checking out, Tuffy provided professional, friendly service. Oil change and tire rotation performed while I waited. Thank you!
From appointment setting to checking out, Tuffy provided professional, friendly service. Oil change and tire rotation performed while I waited. Thank you!
Feb 03, 2018
★★★★★
We have been going to this Tuffy for about 20 years. We truly appreciate the kindness that Ron and Carl show and their honesty in giving us assessments of our vehicles. I trust them completely to do the best for us.
We have been going to this Tuffy for about 20 years. We truly appreciate the kindness that Ron and Carl show and their honesty in giving us assessments of our vehicles. I trust them completely to do the best for us.
Jan 16, 2018
★★★★★
I can’t even begin to tell you how thankful I am to have found you guys for servicing my vehicles. Ron always takes care of us, and is the best in the business. To find somebody so trustworthy and customer service focused should be a blessing to this Company. Ill never take my vehicles any where else, and if anybody asks I always send them your way. Ron, never change. I am a Manager for a top Fortune 100 Company andwould hire you any day of the week.
I can’t even begin to tell you how thankful I am to have found you guys for servicing my vehicles. Ron always takes care of us, and is the best in the business. To find somebody so trustworthy and customer service focused should be a blessing to this Company. Ill never take my vehicles any where else, and if anybody asks I always send them your way. Ron, never change. I am a Manager for a top Fortune 100 Company andwould hire you any day of the week.
Jan 16, 2018
★★★★★
I have been going to Tuffy for 10 years. Carl and Ron are the best!! They always keep me driving safe and answer all my questions. I have all my car work done with them and I trust them 100%!!
I have been going to Tuffy for 10 years. Carl and Ron are the best!! They always keep me driving safe and answer all my questions. I have all my car work done with them and I trust them 100%!!
Jan 08, 2018
★★★★★
I have been going to Tuffy since I opened in the Westerville area at 3C Highway I have taken personal I have been coming to Tuffy in Westerville since they have open. I have taken my personal vehicles and my company vehicles to Ron and Carl. They do excellent service. they have work me in on my tight schedule that I have. the price is very competitive and they do an excellent job. I have recommended them too many of my friends and coworkers.
I have been going to Tuffy since I opened in the Westerville area at 3C Highway I have taken personal I have been coming to Tuffy in Westerville since they have open. I have taken my personal vehicles and my company vehicles to Ron and Carl. They do excellent service. they have work me in on my tight schedule that I have. the price is very competitive and they do an excellent job. I have recommended them too many of my friends and coworkers.
Dec 30, 2017
★★★★★
Ron and all the guys at Tuffy, Westerville always are very helpful. I had a flat tire and Ron got the tire and me in to put it on in 1 day so I wouldn't have to drive in the snow on a spare tire. I can't thank them enough. They take great care of my car and keep me driving safe.
Ron and all the guys at Tuffy, Westerville always are very helpful. I had a flat tire and Ron got the tire and me in to put it on in 1 day so I wouldn't have to drive in the snow on a spare tire. I can't thank them enough. They take great care of my car and keep me driving safe.
Dec 30, 2017
★★★★★
The guys at Tuffy have saved me thousands of $$ over the years. I trust Ron and Carl to always put customer service first. I send all of my family and friends to Tuffy Westerville!
The guys at Tuffy have saved me thousands of $$ over the years. I trust Ron and Carl to always put customer service first. I send all of my family and friends to Tuffy Westerville!
Dec 12, 2017
★★★★★
I can always count on the Ron and all the techs to do a professional job on whatever needs to be done to our cars. This is where we go for every maintenance and problems.
I can always count on the Ron and all the techs to do a professional job on whatever needs to be done to our cars. This is where we go for every maintenance and problems.
Dec 07, 2017
★★★★★
We have been taking our vehicles to Tuffy's for several years now. Recommend them and trust them when I am told something is wrong with my car. Ron and Karl are very professional!
We have been taking our vehicles to Tuffy's for several years now. Recommend them and trust them when I am told something is wrong with my car. Ron and Karl are very professional!
Nov 14, 2017
★★★★★
I have to say I am extremely happy with the service I had done at Tuffy in Westerville. I dealt with Carl from the initial drop off to the pickup. He did an amazing job with keeping in contact with me and involved with every step of the work. He even diagnosed a seperate issue that had been on my mind with my truck but I hadn't mentioned on the initial drop off. He was able to take care of both my pretty large issues in under 24 hours. Meanwhile I have another truck at a chevy dealership for the past 3 weeks and I have to call them just to find they still have no results. I took my truck to this Tuffy on a last minute whim and I can definitely say they earned another future customer in me!
I have to say I am extremely happy with the service I had done at Tuffy in Westerville. I dealt with Carl from the initial drop off to the pickup. He did an amazing job with keeping in contact with me and involved with every step of the work. He even diagnosed a seperate issue that had been on my mind with my truck but I hadn't mentioned on the initial drop off. He was able to take care of both my pretty large issues in under 24 hours. Meanwhile I have another truck at a chevy dealership for the past 3 weeks and I have to call them just to find they still have no results. I took my truck to this Tuffy on a last minute whim and I can definitely say they earned another future customer in me!
Nov 09, 2017
★★★★★
Wonderful work!
Wonderful work!
Nov 02, 2017
★★★★★
Carl, Ron and Brad and true professionals! I have been taking my cars to them for the past 10 years and trust them to provide the best care and maintenance possible. Thanks for all you guys do!!!
Carl, Ron and Brad and true professionals! I have been taking my cars to them for the past 10 years and trust them to provide the best care and maintenance possible. Thanks for all you guys do!!!
Nov 02, 2017
★★★★★
I've been taking my vehicles to this Tuffy service center for years now and this will continue for years to come. Ron, the manager, is one of the most personable and knowledgeable people I've met. I look forward to talking with him any time I come in. He and his crew have done some pretty extensive performance work on my car and it is always done RIGHT, QUICKLY, and for a REASONABLE price. I wouldn't trust any other shop with my auto work and if you need some done I strongly suggest you give Ron and his team a shot - I guarantee you'll feel the same as I do.
I've been taking my vehicles to this Tuffy service center for years now and this will continue for years to come. Ron, the manager, is one of the most personable and knowledgeable people I've met. I look forward to talking with him any time I come in. He and his crew have done some pretty extensive performance work on my car and it is always done RIGHT, QUICKLY, and for a REASONABLE price. I wouldn't trust any other shop with my auto work and if you need some done I strongly suggest you give Ron and his team a shot - I guarantee you'll feel the same as I do.
Nov 01, 2017
★★★★★
Ron and crew have worked on multiple cars for my family. Always a straight answer and they've never tried to up-sell any services. So glad we have them in our neighborhood!
Ron and crew have worked on multiple cars for my family. Always a straight answer and they've never tried to up-sell any services. So glad we have them in our neighborhood!
Oct 17, 2017
★★★★★
Ron and the whole crew at Tuffy Westerville are excellent! They take such great care of us! Thank you for all you do!
Ron and the whole crew at Tuffy Westerville are excellent! They take such great care of us! Thank you for all you do!
Oct 13, 2017
★★★★★
Ron and the boys have been taking care of my business and personal fleet for years. They are always truthful and very experienced.
Ron and the boys have been taking care of my business and personal fleet for years. They are always truthful and very experienced.
Oct 13, 2017
★★★★★
I love the service I receive at this Tuffy. I feel special when Ron and Karl greet me by name and I trust their guidance on what to do with my car.
I love the service I receive at this Tuffy. I feel special when Ron and Karl greet me by name and I trust their guidance on what to do with my car.
Oct 03, 2017
★★★★★
I was very pleased that their service results corrected issue. I am usually a DIY person but I was going to replace the wrong bearing that I thought was the issue. Tuffy got it right.
I was very pleased that their service results corrected issue. I am usually a DIY person but I was going to replace the wrong bearing that I thought was the issue. Tuffy got it right.
Oct 03, 2017
★★★★★
wonderful service will be using much more in future
wonderful service will be using much more in future
Sep 21, 2017
★★★★★
Everything went very well Job was quick and on time I am very happy with the service
Everything went very well Job was quick and on time I am very happy with the service
Sep 12, 2017
★★★★★
I've been dealing with the Westerville Tuffy center for a few years. I take my 73 Ranchero Squire pickup there because I trust they will do excellent work on it. . Ron , Carl & the staff are very friendly and courteous. A great place for any mechanical or service work.
I've been dealing with the Westerville Tuffy center for a few years. I take my 73 Ranchero Squire pickup there because I trust they will do excellent work on it. . Ron , Carl & the staff are very friendly and courteous. A great place for any mechanical or service work.
Sep 06, 2017
★★★★★
My car was towed to your facility in the early evening of Labor Day. I called the following morning and by noon you had it fixed to my great satisfaction! I would recommend you to anyone!
My car was towed to your facility in the early evening of Labor Day. I called the following morning and by noon you had it fixed to my great satisfaction! I would recommend you to anyone!
Sep 02, 2017
★★★★★
did what they said and made other suggestions but did not pressure
did what they said and made other suggestions but did not pressure
Aug 26, 2017
★★★★★
I don't think you can find a more competent and professional team than Tuffy has at this location! Honest and willing to offer all options to you for service issues. No pressure or scare tactics.
I don't think you can find a more competent and professional team than Tuffy has at this location! Honest and willing to offer all options to you for service issues. No pressure or scare tactics.
Aug 12, 2017
★★★★★
Great as always. Thanks Ron
Great as always. Thanks Ron
Aug 12, 2017
★★★★★
I've had the misfortune of having quite a few reasons to bring my truck in this year for repairs, and this shop is always clean and the staff is always professional, knowledgeable and the manager Ron is personable and he takes the edge off the fact that I bought a piece of crap truck!
I've had the misfortune of having quite a few reasons to bring my truck in this year for repairs, and this shop is always clean and the staff is always professional, knowledgeable and the manager Ron is personable and he takes the edge off the fact that I bought a piece of crap truck!
Jul 31, 2017
★★★★★
Great service and honest advice. Perfect place to take my vehicles!
Great service and honest advice. Perfect place to take my vehicles!
Jul 31, 2017
★★★★★
Service is great. Ron is professional and greets us with a smile. Estimates are fair and work is done quickly.
Service is great. Ron is professional and greets us with a smile. Estimates are fair and work is done quickly.
Jul 31, 2017
★★★★★
Ron and the team take care of both cars. Great place and great service
Ron and the team take care of both cars. Great place and great service
Jul 29, 2017
★★★★★
Ron, Carl and the team are great. Very professional, great customer service, great work, fair pricing and they deliver on time. As long as I am on Ohio they are my "go to" for car repair and service. Would highly recommend them.
Ron, Carl and the team are great. Very professional, great customer service, great work, fair pricing and they deliver on time. As long as I am on Ohio they are my "go to" for car repair and service. Would highly recommend them.
Jul 24, 2017
★★★★★
I won't take my vehicles any place else but your facility
I won't take my vehicles any place else but your facility
Jul 24, 2017
★★★★★
I have been going to this Tuffy for 10 + years. I have always had great service, honest estimates, pricing is comparable to other shops. Ron is a great guy! Always courteous, friendly, and always has a smile on his face. I would and have recommended this business to many people.
I have been going to this Tuffy for 10 + years. I have always had great service, honest estimates, pricing is comparable to other shops. Ron is a great guy! Always courteous, friendly, and always has a smile on his face. I would and have recommended this business to many people.
Jul 17, 2017
★★★★★
It's always a pleasure to visit this facility. Ron and Carl are professional, courteous and friendly. They present a positive image for the company.
It's always a pleasure to visit this facility. Ron and Carl are professional, courteous and friendly. They present a positive image for the company.
Jun 26, 2017
★★★★★
front desk employee always professional and friendly
front desk employee always professional and friendly
Jun 19, 2017
★★★★★
We appreciated being able to drop the car off on Friday evening in advance of our 8:00am Saturday appointment. Our light bulb change was completed by 8:30am.
We appreciated being able to drop the car off on Friday evening in advance of our 8:00am Saturday appointment. Our light bulb change was completed by 8:30am.
Jun 19, 2017
★★★★★
Ron and Staff are always excellent and friendly. They take good care of my car and let me know if something needs fixed and give me the choice of when to fix it without pressure.
Ron and Staff are always excellent and friendly. They take good care of my car and let me know if something needs fixed and give me the choice of when to fix it without pressure.
Jun 12, 2017
★★★★★
Excellent service as usual!
Excellent service as usual!
May 23, 2017
★★★★★
Always have a great experience when we bring in our vehicles to be serviced. Ron & Carl are excellent!
Always have a great experience when we bring in our vehicles to be serviced. Ron & Carl are excellent!
May 06, 2017
★★★★★
Always very satisfied with the service.
Always very satisfied with the service.
Apr 25, 2017
★★★★★
Excellent all-around with great service, will continue to go there!
Excellent all-around with great service, will continue to go there!
Apr 10, 2017
★★★★★
Carl and the lead technician were exceptional in helping with scheduling and prompt sevice. I must say I found the overall experience top notch and was amazed how courtious and friendly they were. You are not just a ticket number at that location.
Carl and the lead technician were exceptional in helping with scheduling and prompt sevice. I must say I found the overall experience top notch and was amazed how courtious and friendly they were. You are not just a ticket number at that location.
Apr 10, 2017
★★★★★
We have enjoyed being customers for many years.
We have enjoyed being customers for many years.
Mar 10, 2017
★★★★★
Ron and Carl are the best managers around. They always address you by name and give you the correct info and advice. I highly recommend this facility for any service.
Ron and Carl are the best managers around. They always address you by name and give you the correct info and advice. I highly recommend this facility for any service.
Mar 10, 2017
★★★★★
Ron and folks do a great job.
Ron and folks do a great job.
Mar 10, 2017
★★★★★
Been a client for a long time. That's all I need to say!
Been a client for a long time. That's all I need to say!
Feb 27, 2017
★★★★★
Have been coming here for a while. Great service!
Have been coming here for a while. Great service!
Feb 20, 2017
★★★★★
We are constantly recommending Tuffy to our friends and family! They are the best shop around!!!!
We are constantly recommending Tuffy to our friends and family! They are the best shop around!!!!
Jan 31, 2017
★★★★★
We love this Tuffy. We have been going there since they opened.
We love this Tuffy. We have been going there since they opened.
Jan 24, 2017
★★★★★
The guys at Tuffy's in Westerville are great. I trust them when they tell me my vehicle needs a repair.
The guys at Tuffy's in Westerville are great. I trust them when they tell me my vehicle needs a repair.
Jan 24, 2017
★★★★★
Ron was excellent and very professional. I would highly recommend to friends and family.
Ron was excellent and very professional. I would highly recommend to friends and family.
Jan 24, 2017
★★★★★
Ron and Carl are SO great to work with. I really trust them...what they say is wrong with our vehicles, and also the work that they do.
Ron and Carl are SO great to work with. I really trust them...what they say is wrong with our vehicles, and also the work that they do.
Jan 24, 2017
★★★★★
Always professional and informative. I highly recommend this businesses.
Always professional and informative. I highly recommend this businesses.
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Welcome to Tuffy Westerville
Located on State Route 3, Tuffy Tire & Auto Service Center Westerville services all makes and models, foreign and domestic, cars and trucks. Our certified technicians keep their skills current with training in the latest technology available for passenger cars, performance and light truck/SUVs.
Complete under-car services such as oil changes, brake repair, shocks, struts, wheel alignment, transmission repair and fluid flush for both foreign and domestic vehicles are readily available at competitive prices. We provide diagnostics, major and minor auto repairs on most cars and light-duty trucks.
At Tuffy, providing outstanding customer service is the foundation of our business. We offer auto repair services to the Westerville community including brakes, tune-ups, and oil change services for your vehicle.
On this site you will find valuable auto repair specials which update each quarter so check back often. Also, don't forget to sign up for our monthly eSpecial offers to receive exclusive auto repair deals for our email customers only.
Looking for a Quick Quote for your auto service needs? Simply fill out the Quick Quote form and one of our technicians will get back to you within 24 hours. Thank you and we look forward to servicing your car or truck!
Give us a call today to schedule an appointment today.